Return & Refund Policy

Last Updated: June 2026

At Sharda Hub, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, we are here to help.

Returns

We accept return requests within 7 days of delivery if:

• The product is damaged, defective, or incorrect.
• The product is unused and in its original packaging.
• Proof such as photos or an unboxing video is provided.

Return requests submitted after 7 days may not be accepted. This approach is common among Dropdash-based stores.

Non-Returnable Items

The following items cannot be returned:

• Used products
• Personal care and hygiene products
• Customized or personalized products
• Clearance or final-sale items

Unless the item arrives damaged or incorrect.

Refunds

Once the returned item is received and inspected, we will notify you of approval or rejection.

If approved:

• Refunds will be issued to the original payment method.
• Processing may take 5–10 business days depending on your bank or payment provider.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect item:

1. Contact us within 48 hours of delivery.
2. Provide clear photos or an unboxing video.
3. We may offer:
   • A replacement product, or
   • A full refund

Many dropshipping businesses use photo/video verification before approving refunds.

Order Cancellation

• Orders can be cancelled before dispatch.
• Once shipped, cancellation may not be possible.

Contact Us

For return or refund requests:

Email: 
Store: Sharda Hub